How we collect, use, and protect your personal information.
Last updated: February 2026
1.1 Protecting your privacy and keeping your personal information confidential is very important to us. This Privacy Policy ("Policy") sets out how we collect and manage your personal and sensitive information, in compliance with the Privacy Act 1988 (Cth) ("Privacy Act") and the Australian Privacy Principles ("APPs").
1.2 In this Policy, we use the terms "we", "us", "our" or "Arconomy" to refer to Arconomy Ventures Pty Limited and its related companies.
1.3 Personal information is any information or opinion about you that is capable (or reasonably capable) of identifying you, whether the information or opinion is true or not, and regardless of whether the information is recorded in a material form.
1.4 Sensitive information includes things like your racial or ethnic origin, political opinions or membership of political associations, religious or philosophical beliefs, membership of a professional or trade association or trade union, sexual orientation or criminal record. Your health, genetic and biometric information and biometric templates are also sensitive information. Sensitive information is also personal information for the purposes of the Privacy Act.
1.5 We collect personal and/or sensitive information to provide you with the products and services that you ask for, as well as information about products and services offered by us or third parties.
1.6 We may use your personal and/or sensitive information to administer our products and services, for prudential and risk management purposes and, unless you tell us otherwise, to provide you with related marketing information. We also use the information we hold to help detect and prevent illegal activity. We cooperate with police and other enforcement bodies as required by law.
1.7 We disclose relevant personal information to external organisations that help us provide services. These organisations are bound by confidentiality arrangements. They may include overseas organisations.
1.8 You can seek access to the personal information we hold about you. If the information we hold about you is inaccurate, incomplete, or outdated, please let us know so that we can correct it. If we deny access to your personal information, we'll let you know the reason why. For example, we may give an explanation of a commercially sensitive decision, or give you access to the information through a mutually agreed intermediary, rather than provide you with direct access to evaluative information connected with the decision.
2.1 We only collect personal information when it's reasonably necessary for us to do business with you.
2.2 We use your personal information to:
Due to the nature of the financial products and services provided, government regulations and taxation laws, we ask for personal information from our clients.
3.1 The personal information we may collect can include (but may not be limited to):
3.2 Where necessary, we also collect information on the following individuals:
3.3 We may take steps to verify the information we collect. For example, a birth certificate provided as identification may be verified with records held by the Registry of Births, Deaths and Marriages to protect against impersonation, or we may verify with an employer that employment and remuneration information provided in a credit application is accurate.
4.1 We may either collect personal information about you directly from you or from sources other than you when permitted under the AML/CTF Act. "Sources other than you" may include your agents, family members, friends, related entities, affiliates or divisions.
4.2 We may also collect information from you electronically, for instance, when you visit our website.
5.1 If you provide us with incomplete or inaccurate information, we may not be able to provide you with the products or services that you ask for.
6.1 In most cases, we'll obtain your consent to use and disclose your personal information for our intended purposes either before or at the time that we collect it.
6.2 If you don't give us your consent or withdraw your consent, we may not be able to provide you with the products or services you ask for.
7.1 You can withdraw your consent at any time. To withdraw your consent, please email contact@arconomy.digital.
8.1 We'll only collect sensitive information about you if we have your consent, or if we're required or authorised by law.
9.1 Aggregated data is general data about groups of people which doesn't identify anyone personally, for example the number of people in a particular industry that engage in forex trading. We use aggregated data to:
9.2 We may share aggregated data with our business or industry partners.
10.1 In certain situations we may be able to give you the option of using a pseudonym or remain anonymous when you deal with us. We're only able to provide you with this option when it's practical for us to do so, and if we're not required by law to identify you.
11.1 If we receive personal information about you that we haven't asked for, we'll only retain it if we determine that:
12.1 We ensure that the personal information we collect and handle is accurate, up to date, complete and relevant.
12.2 Please contact us if any of the details you have provided to us change or if you believe that the information we have about you isn't accurate or up to date.
12.3 We may also take steps to update the personal information we hold, for example, an address, by collecting personal information from publicly available sources such as telephone directories or electoral rolls.
13.1 We're committed to protecting the personal information we hold about you from misuse, unauthorised access and disclosure.
13.2 We've implemented a range of practices and policies to provide a robust security environment. We ensure the on-going adequacy of these measures by regularly reviewing them.
13.3 Our security measures include:
13.4 Where we identify that we no longer need certain personal information, we ensure that it's effectively and securely destroyed. For example, we may shred paper records or use other means such as degaussing (de-magnetism of a device) and deletion in the case of electronic equipment and records.
14.1 We may share your information with our related entities and third parties that we outsource functions to or partner with, in certain limited situations where it's necessary for us to provide our products and services or perform associated business activities.
14.2 These entities and third parties include:
14.3 We take our obligations to protect your information extremely seriously and make every effort to deal only with parties who share and demonstrate the same attitude. Each of the third parties that we contract with is carefully selected and is only authorised to use your personal information in a secure way, that's necessary for them to perform their services to us.
15.1 We'll also disclose your personal information if we're required by law or permitted to do so under the Privacy Act.
16.1 Unless you've asked us not to, we may use your personal information to let you know about new or improved products and services and special offers that may be of interest to you.
16.2 If you don't want us to use your personal information for marketing purposes, please send an email to contact@arconomy.digital.
17.1 A cookie is a small file which asks permission to be placed on your computer's hard drive. If your computer settings allow cookies, then the file is added and the cookie helps analyse web traffic or lets the site owner know when you visit a particular site.
18.1 Cookies help us provide you with a better website by enabling us to monitor the pages that you find useful and tailor our website to your needs, likes and dislikes by gathering and remembering information about your preferences.
18.2 We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about your browsing actions and patterns, and doesn't identify you or anyone else as an individual.
18.3 We may disclose the data we collect through cookies to our related companies.
19.1 Most web browsers allow you to adjust settings to erase cookies, disallow cookies, or receive a warning before a cookie is set. Please note that some parts of our websites may not function fully if you disallow cookies.
20.1 We won't adopt a government related identifier (such as your Medicare or driver's licence number) as our own identifier unless required or authorised to do so under an Australian law, regulation or court/tribunal order.
20.2 Before using or disclosing a government related identifier, we'll ensure that such use or disclosure is:
If you've provided us with personal information, you have the right to request to access or correct it.
21.1 You may also at any time contact us to request erasure of your personal data. Please note that for legal reasons we might not always be able to comply with these requests. We'll let you know if this is the case when you make your request. Please write to Head of Compliance using contact@arconomy.digital.
21.2 Requests for access to or correction of limited amounts of personal information, such as checking to see what address or telephone number we have recorded, can generally be handled over the phone.
21.3 We'll respond to your request as soon as we're able to. In some cases we may ask you to pay an administrative fee to cover costs associated with your request. We'll confirm the cost with you and confirm that you want to proceed before actioning your request.
21.4 We'll endeavour to comply with your request within 30 days of hearing from you. To help us respond, please include as much detail as possible about the information that you want to access or correct and, if relevant, how you'd like to access the information.
21.5 We'll always confirm your identity before providing you with access to your personal information.
22.1 In some circumstances we might have to deny your request for access, correction, or erasure, or limit the access we provide. In either of these situations, we'll let you know the reasons for our decision in writing. If you disagree with our decision, you can make a complaint following the process set out in Section J of this Policy.
23.1 We retain personal information for as long as it is needed to provide you with our products and services, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements.
23.2 When personal information is no longer required, we will take reasonable steps to securely destroy or permanently de-identify the information.
23.3 Certain records (such as transaction records and identification documents collected under the AML/CTF Act) must be retained for a minimum of seven years after the end of the relevant relationship, as required by Australian law.
24.1 Some of the third parties we work with may be located outside of Australia. Before we disclose your personal information to an overseas recipient, we take reasonable steps to ensure that the recipient complies with the APPs or is bound by a substantially similar privacy framework.
24.2 Countries to which your personal information may be disclosed include those where our service providers, technology partners, or broker integrations operate.
25.1 We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by posting the revised Policy on our website with an updated "Last updated" date.
25.2 We encourage you to review this Policy periodically to stay informed about how we protect your personal information.
26.1 If you have any questions or would like further information about our privacy and information handling practices, please contact us in writing via email: contact@arconomy.digital.
26.2 Under the Privacy Act you may complain to the Office of the Australian Information Commissioner about the way we handle your personal information. The Commissioner can be contacted at: